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Managed services

Our I.T. services include a process that is instructed by a means of guidelines, prepared and designed in systems, as well as performed along with verified practices. Excellent client services are crucial in a business, and we ensure our services are always well-prepared and straight forward by setting expectations upfront.

Below is a list of services and plans provided by our first-rate technology business that will help guide your company in the proper direction: 

Advanced IT Support

Level II and beyond!  High-level Support.

managed anti-virus

Keeping your environment safe and clean.

patching & upgrades

You name it, we update and upgrade it.

network & infrastructure 

assessments

Detailed report and analysis of your company’s environment.

Managed backup

Onsite & Offsite Backups to protect your data.

dark web monitoring & alerts

Advanced tools to further help protect your data and information.

maintenance

Optimizing your infrastructure.

IT recommendations & consulting

Offering the right IT solutions to help your business excel.

disaster recovery

Replication and Backups to meet your RPO & RTO.

remote monitoring

Monitoring that is proactive. Resolutions before there are issues. 

field engineers

Integrating our techs at your business.

it vendor management

We work directly with your vendors to integrate what they offer seamlessly into your environment.

business plans

  • 1


    Block of

    Hours

    • No commitments

    • Help of additional hands

    • Pre-planned projects

    • Networking analysis

    • Strategic I.T. planning

       Hours               Block usage       
        10                      support 
        25       support/small projects 
        50       support/project/consulting       

    • Affordable remote work only

    • Onsite visits are optional    

    • No SLA provided   

    • 6 month agreements are available - includes remote software 

    ​ ​

  • 2

    Essential
    Managed Services

    • 8:30am-5:30pm Technical Support

    • 24x7 8-hour response

    • 24x7 4 hour critical response

    • Managed anti-virus/malware

    • Managed backup & restores

    • Hardware maintenance

    • Remote management of PC's

    • Patch management servers

    • Active directory management

    • Email spam filter

      Plans start at $750/month 

  • 3

    Elite
    Managed Services

    • 24x7 Technical Support

    • 24x7 2 to 4 hour response

    • 24x7 1-hour critical response

    • Managed anti-virus/malware

    • Huntress layered security

    • Managed backups and restore

    • Live in-person restore testing

    • Hardware maintenance

    • Remote management of PC's controlled by you and us

    • Patch management servers

    • Patch management desktops

    • VIP services

    • Director services

    • Security services

      Plans start at $2,500/mo

       

  • 4


    Technology Projects

    • Infrastructure as a service

    • Hosted RDP servers

    • Disaster recovery 

    • Security Audits

    • CISO services

    • Offsite backup repository

    • vmware clusters

    • SD-wan implementations

    • Microsoft 365 & Azure services

    • Domain forest upgrades

    • Strategic IT forecasting

    • Mobile management

    • Encryption everywhere

    • Anonymous business start-ups

    • Proof of concepts

contact us

640 Belle Terre Road, Building G

Port Jefferson, NY 11777

(631) 476-6500

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